Delete Personal Data

Modified on Mon, 13 Apr at 4:27 AM

At Coursiv, your privacy is important to us. If you’d like to delete your personal data, we’re here to help.


Collection of Personal Data

To provide a personalized learning experience, we collect essential information such as your age, gender, and email address. We also analyze device data like IP addresses and language settings to improve app performance.


For more details, please review our Privacy Policy here.



How to remove my account and delete personal data?

If you want your personal data permanently deleted, follow these steps:

  1. Contact us at privacy@coursiv.io with your request.

  2. Ensure you send the request from the email address linked to your account so we can verify ownership.


Our team will process your request and confirm once the deletion is complete.


Important note! Please note that we cannot delete only partial data, such as card details; the entire account and all associated data will be erased. When you request to delete your account, all your information from the app and web will be deleted, including personal, login details, and any other data we hold.



How to unsubscribe from the mailing list?

If you only wish to stop receiving newsletters or promotional offers without deleting your account, you can simply click the "Unsubscribe" link located at the bottom of any email we’ve sent you.


Need further clarification?
If you have any further questions regarding our services or security, please reach out to us at support@coursiv.io or visit our Support Center.



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